We're seeking a remote Pre Sales Representative (PSR) to join our team. The PSR will engage potential clients in phone conversations on the front end of the sales process while qualifying them to continue the quoting process with an agent. The mission of PSRs is to ensure each client is ready to be connected with an agent to complete the quoting process and then introduce and connect the client with an agent.
To be eligible for this remote role, you must be physically located within the United States.
Compensation: $13.00/hr + up to $200 weekly spiff
What you’ll do:
Answering inbound calls or making outbound calls, engaging leads in conversation
Using your strong communication skills to build a rapport with potential clients
Making quick decisions to qualify the potential client and transfer to a live agent
Taking the lead in introducing the potential client with the appropriate agent
Working to reach weekly goals and quality transfer rates
Pivoting quickly with script, consumer engagement and process changes
Who you are:
Possess top-notch communication skills and are viewed as friendly and helpful on the phone
Have strong people skills and a passion to connect others
Have ability to speak clearly and articulately without being overly verbose or talkative
Demonstrate tenacity and willingness to persevere through calls
Ability to learn relevant phone and computer platforms quickly
Prior experience with phone sales or call center work a plus
About EverQuote
EverQuote operates a leading online marketplace for insurance shopping, connecting consumers with insurance provider customers, which includes both carriers and agents. Our vision is to be the leading growth partner for property and casualty, or P&C, insurance providers. Our results-driven marketplace, powered by our proprietary data and technology platform, is improving the way insurance providers attract and connect with consumers shopping for insurance.